207-947-0374 | Contact Us

Frequently Asked Questions

Q:  How do I open an account online?

A:   Click ‘Open An Account Online’ under the ‘Share Accounts’ option on the menu bar. Click the button to continue.  You will be taken to our secure Online Application Center where you can apply for an account or a loan.  If you’re already a member, you can open additional accounts by logging into your Online Banking and clicking either the ‘Open Club/CD’ or ‘Open Checking/Money Market’ option under the ‘Accounts’ tab.

Q:  How do I apply for a loan online?

A:   Click ‘Loan Applications’ under the ‘Loans’ option on the menu bar.  Click ‘Apply Online’ under the type of loan you wish to apply for.  Click the button to continue.  You will be taken to our secure Online Application Center where you can apply for an account or a loan.  If you’re already a member, you can apply for a loan faster by logging into your Online Banking and clicking ‘Apply for a Loan’ under the ‘Loans’ tab.

Q:  How do I apply for a credit card online?

A:   Click ‘Loan Applications’ under the ‘Loans’ option on the menu bar.  Click ‘Apply Online’ under Visa Credit Card.  Click the button to continue.  You will be taken to our secure Online Application Center where you can apply for an account or a loan.  If you’re already a member, you can also apply for a loan by logging into your Online Banking and clicking ‘Apply for a Loan’ under the ‘Loans’ tab.

Q:  How do I view my BFCU Visa Credit Card account online?

A:  As of April 28, 2014, you will be able to access your BFCU Visa Credit Card account right through our regular Online Banking product.  In there, you will be able to setup eAlerts, access transaction history, categorize transactions to view spending patterns, make real-time payments, make advances against your credit limit, and more.  You will also have access to your BFCU Visa Credit Card account through our Mobile Banking and iTalk Banking products.

Q:  How do I view my e-Statements online?

A:  Login to your Online Banking using the login box on the top right of our website’s Home Page.  Once logged into Online Banking, click the ‘eStatements’ tab to access your statements.   This will give you access to your Account statements and Visa Credit Card statements.

Q:  How do I access Bill Pay through your website?

A:  Login to your Online Banking using the login box on the top right of our website’s Home Page.  Once logged into Online Banking, click the ‘Bill Pay’ tab.  You will be taken to the login page for Bill Pay.  Here you can login to Bill Pay or click ‘Enroll Now’ to enroll for the service.

Q:  How do I sign up for Mobile Banking?

A:  To  have Mobile Banking, you must first have registered for Online Banking.  If you’re not already registered for Online Banking, you can do so by clicking the ‘Register’ link in the Online Banking Login box located on our Home page.  If you’ve already registered for Online Banking, you can visit the Google Play store or the Apple App Store to download Bangor Federal’s Mobile Banking application.  Once you have installed the application on your Android or Apple device, you can login using the same username and password you created for your Online Banking.

Q:  Where can I find rates on your website?

A:   Rates for Share accounts are located under the ‘Share Accounts’ option on the menu bar.  Click ‘Share Account Rates.’  Rates for Visa Credit Cards are listed on the ‘Credit Cards’ page under the ‘Loans’ option on the menu bar.  Rates for loans are under the ’Loan Rates’ page under the ‘Loans’ option on the menu bar.  We do not list rates for First Mortgages or Mobile Homes on Land because rates changes can change daily and they require additional disclosures.   You can find out more information about the types of Mortgage loans we offer by clicking ‘Mortgage Loans’ under the ‘Loans’ option on the menu bar.  Call 207-947-0374 for current Mortgage Loan rates.

Q:  What are some of the things I can do on your website?

A:  Register for or login to Online Banking, apply for a loan, open new accounts, view our rates, obtain information about products and services that we offer, contact us by email, find Shared Branch and SurF ATM Locations, access financial calculators, access financial education tools, access our newsletter, stay updated on what’s happening at the Credit Union, find links to our social media pages, request a FREE financial check up, and much more!


Search This Site