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Phone Numbers

All Locations: 207.947.0374 

Toll Free: 800.540.0374

Fax Numbers

Hogan Road Fax Number: 207.990.0759 

Brewer Branch Fax Number: 207.989.0521 

Venture Way Fax Number: 207.262.3800

Lending Department Fax Number: 207.262.9585

Visa® Debit Cards

To report a lost or stolen Visa Debit Card after normal business hours, please call 800.472.3272. To report a lost or stolen card during normal business hours, please contact us at 207.947.0374. To report a lost or stolen card while out of the country, call 973.682.2652. 

If you received a call from our Fraud Department in reference to a Visa Debit Card transaction, you can reach them at 877.253.8964. 

Visa Credit Cards

Our after-hours support team is ready to assist you with your Visa Credit Card. Below are the phone numbers for each division.

  • To report a lost or stolen Visa Credit Card, please call 888.297.3416 or utilize the Card Control feature within the Bangor Federal Credit Union Mobile App to block the card.

  • To reach the Card Activation and PIN Management system for your Bangor Federal Visa Credit Card, call 800.290.7893 within the United States, or 206.624.7998 outside of the U.S.

  • If your Visa Credit Card is declined after hours, or you have questions concerning transactions, please call 800.547.2085.


Update Your Contact Information

If you need to update your contact information that we have on file, feel free to print our Member Contact Change Form and return it by mail to: Bangor Federal Credit Union, ATTN: Member Service, PO Box 1161, Bangor, ME 04402-1161. You can also drop it off at any of our three locations or fax it to one of the the above-mentioned Fax Numbers.

Online Contact Form

Use our online form below to reach out to a representative. We will be in touch shortly!

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  • Please DO NOT use this form to submit sensitive information. If you need to send sensitive information to us, please do so by logging into your Online Banking and using the Messages tab or by calling the Credit Union.

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