Contact Us

We want to hear from you!

The staff at Bangor Federal want to continually provide you the best service possible and to meet your financial needs. Please follow this link to complete our Member Satisfaction Survey to let us know how we are doing or feel free to call us at any time and let us know how we are doing. 

Phone Numbers

All Locations: (207) 947-0374

Toll Free: (800) 540-0374

Fax Numbers

Hogan Rd Fax Number: (207)990-0759

Brewer Branch Fax Number:  (207)989-0521

Venture Way Fax Number (207) 262-3800

Lending Department Fax Number: (207)262-9585 

Visa Debit Cards

To report a lost or stolen Visa Debit Card after normal business hours, please call 800-472-3272. To report a lost or stolen card during normal business hours, please contact us at (207)947-0374. To report a lost or stolen card while out of the country, call 973-682-2652. 

If you received a call from our Fraud Department in reference to a Visa Debit Card transaction, you can reach them at 877-253-8964.

Visa Credit Cards

Should your Our Best Visa Credit Card be declined after hours, please call 888-526-0404 for transaction information. To report your Visa Credit Card lost or stolen after hours, please call 800-682-6075 or to report a card lost or stolen while you’re out of the country, please call 206-352-4950. You can  report your card lost or stolen online by visiting, or you can use Card Control within the Bangor Federal Mobile App to block your card. 


Update Your Contact Information

If you need to update your contact information that we have on file, feel free to print this PDF Member Contact Change Form and return it by mail to: Bangor Federal Credit Union, ATTN: Member Service, PO Box 1161, Bangor, ME 04402-1161. You can also drop it off at any of our three locations, or fax it anyone of the above-mentioned Fax Numbers.